Virtuoso Valet · Interactive demo

Virtuoso Operations

A working demonstration of client service requests: clients submit and track requests, and Virtuoso management reviews, approves and enters requests on a client’s behalf. Pick a starting point, then use the Viewing as switcher at the top to see each side of the workflow.

Management

Review requests across every client, approve or decline them, handle change and cancellation requests, and create requests for clients.
Starts as Morgan Reyes, Owner.

Client portal

Submit service requests, follow their status, ask for changes or cancellations, and invite team members.
Starts as Elena Torres, client admin at Harborview Grand Hotel.

Suggested walkthrough

  1. As Elena Torres (Harborview Grand Hotel), submit a new service request.
  2. Switch to Morgan Reyes (Owner): the request is waiting in the management inbox. Approve it.
  3. Switch back to Elena: the request now shows as approved. Request a change or a cancellation.
  4. As management, create a request on behalf of Daniel Brooks at Northgate Medical Center.
  5. As Priya Nair (Northgate client admin), invite Daniel from the Team screen, then open his simulated magic link from Demo tools → All simulated emails and see the request in his portal.
  6. As Avery Lin (Admin), open the Board of trustees dinner and choose Edit request. Its pending client change shows how edits avoid overwriting a client’s request.
  7. Compare Team and Settings as Morgan (Owner) and Avery (Admin): only the Owner can manage team access and organization settings.